All ticket and pass sales are final. No refunds. No exchanges.

All ticket and pass-holders must be seated 10 minutes prior to screening start time to guarantee admittance.

Passes are non-transferable. Once you purchase a pass and ticket sales begin, you will receive an email with instructions for how to login to your online account and select the films you would like to see during the festival. Your selected film tickets will then be reserved for you. You may choose to print those tickets at home or pick them up at the Box Office on the day of the screening. All pass-holders are guaranteed a seat if they select their films at least 5 days in advance of the screening.

If pass-holders do not select their films at least 5 days in advance of the screening, access will be granted on a first-come, first-served basis (space permitting).

Pass-holders will receive a personalized Festival Badge. Pass-holders are required to present their Festival Badge AND their printed film ticket at the theater to gain access to their chosen film screenings.